Terceirização do suporte logístico na manutenção : análise estratégica para assessoramento no processo de tomada de decisão

Abstract

Since the end of Cold War, in the 1990s, there has been a perception by the Armed Forces, around the world, of the need to reduce their troops. The fact was due to the reduction of investments in the Defense sector. Thus, the opportunity arises to outsource some logistical support services, such as the logistical function of equipment maintenance, which should not necessarily be performed by career military personnel, however without compromising efficiency and effectiveness in fulfilling the assigned missions. The Brazilian Forces incorporated this concept into their planning, resizing their needs related to the distribution of personnel, with a view to focusing on the main mission described in the Federal Constitution (1988), in addition to resizing their means through Capability-Based Planning (PBC), seeking budget adequacy to needs. Thus, when reassessing existing means and planned future acquisitions, according to the PBC, the foreign technological dependence related to equipment became clear, in addition to the gap in the training of Human Resources. Consequently, the urgent need for State investments in Industry and Academia emerges, bearing in mind, however, society's concerns regarding spending of public money. Then, the theories of the Triple, Quadruple and Quintuple Helix appear. However, the return to State actions is not immediate, being essential to maintain combat capabilities, hiring foreign companies headquartered in Brazilian territory or in any other country in the world, according to their technical and scientific capabilities. Thus, events with characteristics of International Bidding appear in Brazil and abroad, where there is no specific legislation to this day, and still lacks doctrine and regulation. However, the Armed Forces are part of the Federal Public Administration, being, of course, subject to the national legal framework, whether in bidding processes in Brazil or abroad. Therefore, it is necessary, due to the lack of legal basis, to build a well-structured Administrative Management Process (PAG), considering various aspects related to the specifics of each intended object, analyzing, through a multidisciplinary group of analysts, elements that may impact negatively in the successful contracting, degrading the operational capacity of the Armed Forces and damaging the image of the Forces before the Brazilian people. As advice to decision makers in decision making, for broad knowledge and assessment of fundamental points to be considered in the procedural rite, a complementary model was proposed based on the Multi Criteria Decision Aiding – Constructivist (MCDA-C) methodology, supported by MACBETH software ( Measuring Attractiveness by the Categorical Based Evaluation Technique), with the purpose of building a PAG supported by legislation, documentation and guidelines, evaluating risks, opportunities and challenges related to the desired object, being transparent to the Public Control Offices and, mainly, that meet the aspirations and demands of Brazilian society.