O processo de tomada de decisão frente aos desafios da interoperabilidade na cooperação interagências

Abstract

The research is part of the scenario of Security and Defense for addressing interagency cooperation in interoperability actions, in the face of crises in environments of high complexity and involving multiple agencies, public and private actors. It was developed based on the last major sporting events held in Brazil, especially in the city of Rio de Janeiro. We highlight in this work the concrete actions on training and joint training of the human resources employed in the security of the Great Events. This theme aroused the interest of this researcher because he also actively participated as a collaborator and cooperator in the public safety of these events since 1994, observing how these actions of interoperability could be more adjusted in the field of cooperation as well as in the practical one. In addition to a review of the literature on the subject, which involved the decision-making process and the examination of operational manuals, there were reports of field observations and interviews with agents who participated in safety and COGEST. As a result of the theoretical and practical survey, this study allowed the elaboration of the basic structure of a technical manual in operations of high complexity as a guide, based on an understanding of cooperation theory, to decision-making and interoperability aimed at the professional who will act in a multi-actor atmosphere, multiple scenarios at the operational level, in order to systematize and improve the performance of decision makers in the face of future challenges